| General
Questions |
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What are your prices for postcards and business
cards? |
| Prices can be viewed on our product pages.
You can click on Postcards or Business Cards and get our
latest prices. |
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What is the average turn around time for
my order? |
The average turn around time for Postcards
varies on the size:
- 4x6 size cards are usually completed within 10-15
business days.
- 5.5x8.5 size cards are usually completed within
10-15 business days.
- Business Cards are usually completed within 5-10
business days.
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Can I upload my own design? |
| Yes. You can upload your own design. The
ordering process is the same as if we are designing but
you will be provided an area to upload your file. |
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What file formats do you accept if I upload
my own design? |
| We accept: All image formats (jpg, gif,
tiff, png, etc.), PDF, and Microsoft Publisher Files. |
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Is there an additional charge for Direct
Mailing? |
| Yes, there is a Direct Mailing which we
consider our Mailing Fee's. This charge is not billed
at the time of your original order. Click
Here for our direct mailing rates. |
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Do I have to pay for postage if I do Direct
Mailing with you? |
| Yes, USPS postage is due before we mail
your postcards. This charge is not billed at the time
of your original order. After we presort and CASS certify
your mailing list for USPS discounts we then know the
exact cost for mailing. We then supply you a bill for
our Mailing Fee process and USPS postage. Two separate
payments are required. We have you make your check directly
out to the USPS for postage due and for our mailing fee
you can pay online via credit card or send us a check.
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How much do you charge for designing my postcard or
business card? |
| We do not charge at all for designing your
custom postcard or business card when you use us to print
your order. Please be aware however, that we allow 2-3
hours for design time...if a design goes beyond this timeframe
we will charge up to $75 an hour. You will be notified
in advance if any such charges would occur. Also note,
if you fail to print with us, you will be charged a miniumum
of $75 for any work done. |
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Can you just design my postcard or business card but
I use a different printing company? |
| Yes, not a problem. Please contact
us if you just want us to design your postcard or
business card. On average we charge $75 an hour for your
design. |
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What is the average turn around time for my order? |
| Average turn around time varies with each
order. If you already have a designed postcard / business
card and just need us to print the average turn around
is 10-15 business days. If we are designing, The turn
around varies on the complexity of the job and the number
of changes needed. It also varies on how quick you are
at getting back to us with info/changes. On average you
can add about 2-4 business days for design work. Business
days are Monday through Friday only. |
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Do you offer price breaks or deals with reoccurring
orders or large businesses? |
| Yes, we do. We have a discount program in
place. Please
Click Here For Office Printing Discounts for more
details. . |
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| Ordering
Process |
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How do I provide photos or ideas for my
designed order? |
| After you pay for your order you will be
directed to another section of the order process. Once
there you will provide us with all your information, ideas,
and photos for your design (if we are designing). Please
provide us with as much info as you can. |
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Do I need to know what I want before I order? |
| Not at all. Just complete your order and
leave everything blank, you can come back to it later
and provide us with the info to complete your order. |
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What if I have no clue what I want for my
design? |
| You can always just let us take over and
design it for you. Sometimes after you see something you
start to have a better idea of what you want. Just complete
the order as usual and in the notes section tell us to
run free and come up with something for you. |
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| Ordering
Status |
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How do I check my order status? |
| You can check your order status and also
you past orders by clicking
here. |
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How do I view my proof? |
| You can view your proof only when it is
ready. Click Here
to check the status. |
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How do I make changes to my proof? |
| Once the proof is up you can view it. In
that screen you will have an option to approve or not
approve your proof. You can then also explain why you
do not approve it and what changes you need made to it.
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After approving my proof online what do
I do? |
| Once you approve your Proof online we will
then send it off to print. Turn around time varies but
on average it takes a maximum of 10 business days. In
the mean time..if you are doing a Direct Marketing campaign
we will be asking for your mailing list if you have not
provided it yet, and from there we will process your list
to make sure it is CASS certified and meets USPS regulations.
We will then invoice you the mailing fee as well as the
Postage due. |
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| Marketing
Suggestions |
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How many cards should I mail out?
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There is no magic number however we do recommend you
take a look at your target client. On average, 2%-3%
of people will actually see your mailing campaign. If
however, you have narrowed down your mailing list to
a specific type of clientele that is more acceptable
and interested in your product, then your numbers go
up. However, for worse case scenario, lets assume the
generic average is what you will achieve. If you send
out to 1000 clients you are possibly reaching 10-30
people; and of those 10-30 people how many of them are
actually looking for your product or service. If you
jump to 5000 mailings your numbers are now 100-150 people
viewing your product.
If you do need a recommendation for your mailing list
and size, we would recommend a minimum of 1500-2500.
It really varies on how targeted your list is, however,
we have found 1500-2500 is a good starting point to
get your feet wet.
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How frequently should I mail to potential
clients? |
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Being consistent in marketing is a key factor. Do not
ever go into something thinking you will have a great
response after your first mailing. Whenever we refer
to a mailing by you or one of our clients we like to
refer to it as a Mailing Campaign. The definition of
a Campaign is: An operation or series of operations
energetically pursued to accomplish a purpose. What
this mean is you need to go into your Direct marketing
venture with a goal in mind and be consistent. We recommend
a minimum of 3 times...meaning...you mail to the same
mailing list at least 3 times before you start to expect
any kind of a response.
How many times have you received something in the mail,
only to put it aside because you knew down the road
you might use it but not right this moment. Then a few
weeks past and you forget all about it...but the very
next day you get the same mailing again and it reminds
you of a service being provided or a new product that
you have been wanting. Getting your information in front
of your potential client is key, and being consistent
is a huge factor. The more times you put it in front
of them, the more likelihood they will respond.
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Are postcards the best form of advertising
around? |
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Trying not to be biased...but YES! Postcards have proven
year in and year out that they are the most effective
marketing tool available today. Pound for pound and
dollar for dollar they have a much higher Return On
Investment then any other form of marketing.
Why? Because it is cheaper compared to advertising
in magazines and television, and you are targeting a
specific demographic. You have control over who you
market to and how many you want to send out. You can
spread your budget out and mail once a week, every other
week, or once a month.
Targeted, colorful, informative, and inexpensive makes
Direct Marketing a key investment in your business.
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